Looking for Box Office Clerk – FASS

FASS is looking for a new contract box office clerk to support the team during the event. In this position, you will sell tickets to shows in person at our offices or by telephone using ticketing software. You will inform and assist customers during the purchasing process on the Festival des Arts de Saint-Sauveur website. You will be called upon to assist the FASS administrative team in carrying out certain ad hoc tasks related to the organization. This position is suited to a dynamic and creative individual who is looking for a unique and versatile experience in the event industry.

Tasks

Inform customers about Festival activities.
Sell tickets, in person and over the phone, using the Tuxedo reservation software.
Ensure excellent customer service.
Greet spectators at the FASS Big Top box office on show nights.
Assist the administrative team with specific projects related to event organization.

Looking for someone who… 

If you’d like to join a team that’s helping to promote culture, FASS is looking for someone who knows how to adapt to the needs of an exceptional and diverse clientele. Your mastery of French and English will be an asset to your outstanding customer service. You must be technologically literate, so we can train you in the Tuxedo ticketing software. Our office is a team-oriented, collaborative environment. We need you to be independent and resourceful in order to progress. Your reliability, professional attitude and attention to detail will be valued within our organization.

Working conditions

Variable hours depending on the period:

July 19, 21 and 22: 10 a.m. to 4 p.m.

July 23 to August 3: Event management – Involvement every day from 2 p.m. to 8 p.m. except July 28 and 29, from 1 p.m. to 5 p.m.

Salary: $18 – $20 / hour depending on experience

Work locations: Festival des Arts de Saint-Sauveur office and Big Top box office

Possibility of attending certain shows during the Festival.