Seeking for Ticket Clerk – Weekends
Located in the heart of multicultural Montreal, Maison Théâtre presents theatrical works for children and young people and promotes their recognition and influence in Quebec and elsewhere. Maison Théâtre is a special place for memorable artistic and human encounters, appealing to an intergenerational and intercultural audience. It offers healthy and optimal working conditions for artists, artisans, and workers. As an association of 33 companies, it is a national artistic hub that makes an essential contribution to the growth of theater for young audiences.
La Maison Théâtre wishes to nurture and share the values that are dear to it: vitality, commitment, collaboration, openness, and kindness. In this spirit, it is looking for someone to join its box office team during family performances on weekends. Reporting to the marketing department and the family ticket office advisor, the ticket clerk answers customer questions and needs, keeps the ticketing software up to date, and collaborates with the Maison Théâtre’s reception and mediation teams and artists when necessary.
To reflect the diversity of Quebec society, Maison Théâtre is committed to diversity, equity, and inclusion in its policies, practices, programs, teams, and board of directors. Maison Théâtre is also committed to a sustainable development action plan and constantly strives to improve its eco-friendly practices.
RESPONSIBILITIES
- Open, operate, and close the box office on weekends
- Sell tickets and subscriptions by phone, in person, and online
- Inform and advise customers about the various shows and activities at Maison Théâtre
- Process requests for complimentary tickets for companies and the media
- Maintain the customer database and keep it up to date
- Answer the phone
- Manage the petty cash
DESIRED PROFILE
- Customer service experience required (ticketing experience an asset)
- Comfortable with the public and able to communicate easily over the phone
- Independent, good judgment, resourceful, and detail-oriented
- Ability to multitask during busy periods
- Knowledge of ticketing software is a definite plus (e.g., Tuxedo)
SCHEDULE AND CONDITIONS
- Availability from September 24, 2025, to June 21, 2026
- Variable hours, mainly Friday evenings and weekends (depending on the shows scheduled)
- Availability during the day, on weekdays, required during certain periods such as the holiday season and during the renewal month (May)
- Hourly wage: $18.06
To apply, please send your resume and cover letter by email no later than Sunday, September 7, 2025, to rh@maisontheatre.com.
Please note that only selected candidates will be contacted for an interview.
We encourage you to voluntarily indicate whether you are a member of an Indigenous community, a racialized/visible minority group, or a person with a functional diversity.
If you have any questions regarding accessibility or require accommodation at any time during the selection and hiring process, please let us know.
